WELCOME TO THE VIVOSPHERE!

No, but you can shop on our website, which accepts most credit & debit cards.

If you experience any trouble placing an order online please contact our Customer Care team so that we can give you a hand. Please make sure you have Cookies enabled on your browser, as this can affect the purchase process.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback on the form at the bottom of this page. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Orders on this website are shipped only to Hong Kong and Macau. For other countries, please check on your Vivobarefoot country website.

Once your package ships we will send you a tracking number. You can also check the status of your order by logging into your account.

Standard shipping normally takes 2-3 days with SF Express. Next day shipping is available for an additional charge.

We aim to provide products of the highest standard and quality, all shoes purchased from us come with a 6-month sustainable guarantee from date of original purchase. If an item is received with a defect, please contact us (fill the contact form at the bottom of this page) and our team will advise of the returns process and help resolve the problem as swiftly as possible. Please note that we may request photos of the defect/fault in order to speed up the returns process.

Items must be returned within 15 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

To initiate a return, please fill the contact form at the bottom of this page with the subject "Initiate a Return"

Refunds are processed within 7 days from when we receive the item(s).

Most of our leather comes from ‘wild hide’, free roaming cattle reared by families and communities in and around Ethiopia.

We’re always on the lookout for more durable and sustainable alternatives however, and we’re working towards a circular economy, where new stuff is made from existing stuff, and minimal virgin resources are tapped.

We’re proud to work with Pittards, PLC, who have a 200 year history of expertise and innovation.

We are in the process of moving our main production lines from China to Vietnam. We have offices in Ethiopia and Portugal too. We only work with factories and suppliers of the utmost integrity, and we never compromise our code of conduct or our standards, which are governed by the ILO. We are always striving to improve.

Barefoot shoes are foot friendly and foot shaped! The natural foot is wide, flexible and sensory – with thousands of nerve endings on the soles of your feet providing your brain with all the information it needs for skilful movement. Our soles are stable, strong and ultra thin; precisely engineered to maximize all that useful sensory feedback by minimizing interference between your feet and the ground.

All of our soles (except the Ultra) have a patented Pro 5 puncture resistant layer, with up to 5x the puncture resistance of other minimal shoe brands.

Sadly, it isn’t possible for our soles to be entirely puncture proof without compromising on the barefoot experience, and we wouldn’t to do that!

Because our soles are designed with the true nature of your feet in mind, it's only natural that we make a variety of soles to provide you (and your kids) the barefoot experience wherever you find yourself- from the trail, to the city or the office.

When possible, it’s best to use natural products for cleaning and weather protection. Soapy cold water beats a washing machine when it comes to our performance shoes. Products such as Nikwax for leather great too! We’re also partnered with Liquiproof spray, which uses Nano-technology to create an effective liquid repellent coating for your shoes, safeguarding against pesky spills and splashes.

It’s all a matter of personal preference. On a cold day, for instance, you might appreciate a pair of our Thermal Insoles. We recommend lightweight, non-restrictive socks, but they aren’t required if you’re sock averse. We believe that the ideal barefoot experience is insole free, but no one’s watching, so the decision is yours!

Our product pages will let you know if a shoe comes with a pair of our performance, thermal or everyday cork insoles, and they’re all available individually.

Yes, but it’s best for any transition to be gradual and supervised by a medical professional, especially if you’ve been using corrective footwear. We’d recommend our Everyday shoes as an entry point, for everything besides long walks and running.

Because we pay more for less! Our commitment to minimal shoes that are perfect for feet demands material of the highest quality, and an awe inspiring level of care and craftsmanship is put into each shoe.

Our Size Guide is here to help! Our shoes fit 'big' deliberately – we call this ‘the rule of thumb’. Your toes need wiggle room! This is especially important for running. If you can fit your thumb in-between the end of your toe and the front of the shoe, you’ve more than likely found your ideal size.

After some time with our shoes, your shoe size may need to increase, as your toes splay out more naturally.

We don’t currently have that kind of capacity! Thanks to the nature of our shoes however, we find that everyone is generally able to find a size that works for them.

This often comes down to materials and production. For example you may find our Handcut Leather collection seems slightly smaller, a result of the (initial) tightness of the leather, especially compared to a flexible mesh running shoe.

If your shoe feels a little tight, you may find that removing your insole will give you all the extra room you need!

As a part of our sustainability vision Vivobarefoot aim to use chrome free or vegetable dyes, the traditional way of dyeing fabric and leather using tannins derived from plants. Some colours may transfer to lighter colours and this irreversible effect is increased by humidity and temperature. To help avoid noticeable colour transfer, we recommend wearing like colours.

Most of our leather comes from ‘wild hide’, free roaming cattle reared by families and communities in and around Ethiopia.

We’re always on the lookout for more durable and sustainable alternatives however, and we’re working towards a circular economy, where new stuff is made from existing stuff, and minimal virgin resources are tapped.

We’re proud to work with Pittards, PLC, who have a 200 year history of expertise and innovation.